Coins are the exclusive virtual token of Krelvath Paint Catch, mainly used to unlock extra slots and purchase helpful boosters. The email address you enter at payment is your game account — the system automatically binds it to your profile, fully protecting your purchases and account assets. Coins stay valid indefinitely from the day you receive them, with no expiration date. Please make sure your email address is accurate.
After a virtual currency purchase is paid successfully, virtual currency is usually credited automatically to your game account (the email entered on the checkout page) within 5 minutes. If there is a system delay or order review, delivery will be completed within 24 hours at the latest.
If you still have not received your virtual currency after the promised timeline, please submit a request on the Contact Us page and provide your order number, purchase date, and payment proof. Customer support will verify the order and reissue the virtual currency within 3 business days of receiving your request.
If virtual currency cannot be delivered within 24 hours due to a system fault, inventory issue, or other reason, we will refund the funds to the original payment method in accordance with our Refund Policy. Refund arrival time varies by payment method and is usually 7 business days.
Virtual currency may be used only inside Krelvath Paint Catch.
Every order is tied to the email you provide — your coins and assets stay safe.
